Most of you know I’m a big GeoTrax fan. It’s the best railroad toy on the block for any age (just ask the many parents who play with them). I’ve had a few bones to pick over the design (couplers, anyone?) but, for the most part, GeoTrax is the best engineered train product on the market. It blows the socks off any Thomas system, not that Thomas wears socks, but that’s off the point.
One of the best elements of the GeoTrax system has always been their track. It is astonishingly easy to hook together, holds tightly when it should (ever stepped on it?), and is easy to pull apart when you want it to. This is due, in part, to a clever spring-loaded latch design. Look carefully at the end of a piece of track, and you’ll see it. There’s a tongue sticking out, and … oh, I was trying to avoid the engineer’s “male” and “female” terms here because this is, after all, a family blog! On either side of the female connection you’ll find two small plastic tabs sticking out, which catch two matching depressions on the male connection. Push on the tabs: yep, spring loaded. At least, they should be.
In the last few months, however, the Mattel/Fisher-Price bean counters made what must be a monetary decision that is simply horrible: they removed that spring loading, instead molding the tabs right into the main track. They added a little cut around the tab, trying to give it some play, but it just doesn’t work. If you try to use this new track style — and it’s included in just about all the new products — you’ll find that it’s very difficult to connect together.
If you’re not sure what I’m talking about, there’s another way to see it: turn the track over. The old-style track has a flat, boxy cover glued over the couplers on either end, encasing the spring mechanism. The new track is a single molded piece.
Try it. See if you don’t agree that the new track is difficult to connect.
Difficult = BAD! My 2-year-old could connect the old track by himself. Now he’s 5, and he’s asked for help several times with the new track. Difficult = BAD!
There is recourse, however. My lovely bride called Fisher-Price to complain that she couldn’t put the new track together, and they mailed her a rebate coupon for $15 towards the purchase of more GeoTrax. Another gift at Christmas had the same new track, so she made another call and received yet another coupon. We can still find the old track in some track packs, so we’ll replace it that way. More importantly, we’re giving Fisher-Price feedback: fix the track!
I hope you’ll consider doing the same thing.
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